FAQs

SHIPPING

Processing speeds vary, but can take up to 3 business days before an order is boxed and labeled by our shipping department.

Once your order ships, you will receive an email notification with tracking information. International customers are responsible for any additional fees or taxes after an item ships. We do our best to protect international customers from incurring additional fees, but cannot guarantee against any unexpected expenses.

 

LOCAL PICKUP

If you select local pickup when placing order your item will be available at the location the following business day 12pm-8pm. If unable to pickup the following business day send email. Please bring proof of purchase.

RETURNS

All sales with Southside Soles are final. Refunds are ONLY processed based on fulfillment errors, such as incorrectly shipped or missing items.

If you have any questions or concerns with regard to sizing or condition of a specific product on our site, please e-mail us before committing to purchase.

 

FOLLOW US

Instagram - @SouthSideSoless

Facebook - SouthSide Soles

 

CONTACT US

SouthSideSoles919@gmail.com